Hey Reader, Years ago, I was walking along the Seattle waterfront feeling confused and sad. I'd just attended a design conference. The content was great, but I hadn't met anyone. I was too shy to introduce myself beyond small talk with whoever sat next to me. Ahead, I noticed some of the speakers walking together. People I looked up to. They looked like a group of close friends, laughing and joking. That was the circle I wanted to be part of. I picked up my pace so I could catch up. I got...

Hey Reader, Tell me if this resonates: You're working harder than ever, and your team is busy, but growth has slowed. The reason for this tends to come down to focus. As companies grow, they tend to start focusing too much internally instead of externally. Jason Lemkin, one of the top SaaS growth experts, noticed this pattern with founders. Whenever they don't know what to do next, he tells them to start with the basics: First: talk to your customers. Not surveys or data dashboards. Actual...

Hey Reader, The hardest decisions you have to make are rarely between good and bad options. They usually feel like choosing between two good options. When I was talking with my coach, Dan, about everything I’m trying to balance, he told me to imagine myself 10 years in the future. He asked: which one would I regret most if I didn’t accomplish it? I thought I’d say growing Kit to $100M. But the answer surprised me: publishing my book. If Kit hit $100M and I never published another book, I’d be...